shareholders’ value

Measuring Levels Of Customer Satisfaction From The Indian Retailer's Perspective: A Statistical Approach

This study observes the shareholder’s value creation in the Indian petroleum industry. Indian petroleum industry is dominated by Public Sector Company and Private Sector Company. The real owners of business are equity shareholders. Equity shareholders invest their money in equity shares of a company with the primary motive of achieving good capital appreciation and regular & stable return (i.e., dividends). The shareholders’ objectives are purely based on overall performance of the company.